Terms & Conditions
Ginkgonaturopathy.com provides information about Naturopathic Services and facilitates Client’s requests for the Services being provided by Ginkgo Naturopathy and communications between Ginkgo Naturopathy and the Client.
This Website’s section defines the terms and conditions of the Agreement entered into by using this Website between the Parties defined herein.
Definitions
The Parties are defined by Ginkgo Naturopathy and the Client.
· Ginkgo Naturopathy, indifferently referred to as "Ginkgo Naturopathy ", "We", means the owner of this Website, owner of the Ginkgo Naturopathy business and delivering the Services offered through the ginkgonaturopathy.com website.
· Client: also referred to as “Client(s)”, "Person(s)”, Patient(s)", "Participant(s)", "You” , “you", “Individuals” or “User(s)” means the party(ies) who receives the Digital Products and/or Services from Ginkgo Naturopathy.
· Website: means Ginkgo Naturopathy website, under the www.ginkgonaturopathy.com domain,
· Digital Products: includes the digital memberships, programs that the Client can purchase from Ginkgo Naturopathy, as well as the electronic books and materials, handouts supplied by Ginkgo Naturopathy.
· Services also referred to as “Services”, “Naturopathic Services”, "Appointment", "Consultation", "Booking", “Treatment Plan” define the naturopathic services offered by Ginkgo Naturopathy that the Client enters into agreement with Ginkgo Naturopathy in exchange for remuneration defined under Pricing and Payment.
· Digital Products referred to as “Digital Products”, “e-book”, “Articles”, “Recipes”, “Blog”, “Handouts” define the electronic resources created by Ginkgo Naturopathy.
· Agreement constitutes the agreement between the parties here above-mentioned in relation to the Services and Digital Products provided by Ginkgo Naturopathy.
Agreement to Terms
This Website is hosted by Squarespace. Squarespace provides a platform to promote the Services. Ginkgo Naturopathy uses and hyperlinks to the booking system are provided by Healthbank.
By visiting this Website and/ or purchasing Services from Ginkgo Naturopathy, you enter into Agreement and engage our Services and/or Digital Products and agree to be bound by the present terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
Please read these terms and conditions carefully before accessing or using this Website. By accessing or using any part of the Website, you agree to be bound by these terms and conditions.
Any new features or tools that are added to the Website shall also be subject to the terms and conditions. Ginkgo Naturopathy reserves the right to modify any part or all the terms and conditions in this Website at any time, without informing the Client before entering into Agreement. You can review the most current version of the terms and conditions at any time on this page. We reserve the right to update, change or replace any part of these terms and conditions without notice at any time. It is the Users’ responsibility to check this page as necessary for current terms and conditions. Continued use of, or access to the Website following the posting of any changes constitutes acceptance of those changes by the Users.
Payment & Fees
. Unless otherwise expressly specified to the Client, all fees are stated in the fees section on the Website. However, the appointment booking platform attracts a small percentage increase that may result in A$2 to A$3 increase to the original fee. This should be clearly mentioned to Clients at the time of paying.
All other costs associated with the prescriptions advised by Ginkgo Naturopathy in relation to the Services are at the Client’s discretion and sole decision. Ginkgo Naturopathy shall not bare any responsibility for any damage, loss or defect associated with any Third Party involved in relation to the Services. For sake of clarity, “Third Party” includes, but is not limited to, medical testing laboratories, functional testing laboratories, supplements manufacturers, supplements suppliers, or any other professional who may be recommended as part of the Services.
. Ginkgo Naturopathy reserves the right to modify or discontinue any products or services at any time without prior notice.
. Fees for Services are subject to change at any time without notice, unless a booking has already been confirmed or a Consultation has already occurred.
. Payment shall be made in full via Healthbank. See their terms & conditions when creating a profile on their platform (https://www.healthbank.io/terms).
Underage Clients
Any Client accessing the Website for the purpose of seeking Services or Digital Products offered on this Website at any time shall be over 18 years of age (age of majority) or accompanied by a legal guardian. Underage Clients are those Clients who are under the age of majority. Any Bookings made for Underage Clients shall be completed by a parent or legal guardian, whose name and contact details shall be given in the Booking form. The parent or legal guardian shall be present during, or at least give recordable consent to the Consultation, before or at the start of the Consultation, between Ginkgo Naturopathy and the Underage Client.
Variations to T&Cs
We may update or occasionally vary these Terms & Conditions. Any such changes shall be posted to this Website. Please visit this section of this Website regularly to remain informed and satisfied with our current terms and conditions.
This version reflects the most recent update to our Terms & Conditions and Privacy Policy, effective as of the date listed at the end of this document. You can review the most current version of our Terms & Conditions of Service at any time on this page.
Materials and information on this Website (Content) are subject to change without notice. We do not undertake to keep this Website up-to-date and we are not liable if any Content is inaccurate or out-of-date.
Applicable Laws
The present terms and conditions are governed by the laws of Western Australia.
Ginkgo Naturopathy Website may be accessed throughout Australia and overseas. Ginkgo Naturopathy makes no representation that this Website complies with the laws (including intellectual property laws) of any country outside Australia. If Client accesses this Website from outside Australia, they shall be responsible for complying with the laws of the jurisdiction in which they access this Website.
License to use this Website
We grant you a non-exclusive, royalty-free, revocable, worldwide, non-transferable license to use this Website in accordance with these Terms. All other uses are prohibited without our prior written consent.
Content
The Content of this Website includes all the information contained on this Website and the Digital Products contained in this Website. The Content is aimed to inform the general public; it includes general information intended for educational purposes only. It does not substitute a diagnosis nor considers individual needs, objectives or circumstances, and does not replace medical advice or medical treatment. While Ginkgo Naturopathy aims to provide accurate and researched-based Content, Ginkgo Naturopathy does not guarantee the accuracy of information, or the suitability of Digital Products.
Downloads
This Website may offer paid and free digital products. While Ginkgo Naturopathy takes cybersecurity seriously and makes every reasonable effort to ensure these downloads are safe and hassle-free, Ginkgo Naturopathy is not responsible for any viruses or other damage that might occur as a result of your action of downloading material from this Website. Users shall make safety their priority and ensure they have adequate internet security to protect themselves against malicious interference from cyber criminals.
External Links
From time to time, Ginkgo Naturopathy may provide links to external sites. Ginkgo Naturopathy declines any responsibility over the information provided on these sites, and the links are solely for your information, education or entertainment. Ginkgo Naturopathy does not endorse any products these sites may offer for sale and has no relationship with them unless otherwise clearly stated.
Intellectual Property rights
Unless otherwise indicated, Ginkgo Naturopathy owns or licenses all rights, titles and interests (including intellectual property rights) in this Website. Accessing or using this Website does not grant nor transfer any rights, title or interest in relation to this Website or the Content. You must not, without our consent:
· Copy or use, in whole or in part, any Content;
· Reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any Content to any third party; or
· Breach any intellectual property rights connected with this Website or its Content, including (without limitation) altering or modifying any of the Content, causing any of the Content to be framed or embedded in another website or platform, or creating derivative works from the Content.
· Misuse of Website. You agree to only use this website in accordance with its terms and applicable laws. You may be held personally liable for any unlawful use of this website.
If you think any content on this website is inappropriate or unlawful or infringes your rights, please contact us at email@ginkgonaturopathy.com
Any permission to reproduce or share some of the Content shall remain within the applicable law or sought, in writing, from Ginkgo Naturopathy. Please contact us at email@ginkgonaturopathy.com
User Content
If from time to time we allow you to post, upload, publish, submit or transmit relevant information and content (User Content) on this Website, you do so subject to these terms and conditions. By making available any User Content on or through this Website, you grant to us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license to use the User Content, with the right to use, view, copy, adapt, modify, distribute, license, sell, transfer, communicate, publicly display, publicly perform, transmit, stream, broadcast, access, or otherwise exploit such User Content on, through or by means of this Website.
You agree that you are solely responsible for all User Content that you make available on or through this Website. You represent and warrant that:
· You are either the sole and exclusive owner of all User Content or you have all rights, licenses, consents and releases that are necessary to grant to us the rights in such User Content (as contemplated by these Terms); an
· Neither the User Content nor the posting, uploading, publication, submission or transmission of the User Content or our use of the User Content on, through or by means of this Website will infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
· We do not endorse or approve, and are not responsible for, any User Content. We may, at any time (at our sole discretion), remove any User Content.
Limit of liability
To the extent permitted by law, Ginkgo Naturopathy shall not be responsible for any loss, damage or expense, howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent (Liability) suffered by Client or by any third party, arising from or in connection with Client’s use of this Website and/or the Content and/or any inaccessibility of, interruption to or outage of this Website and/or any loss or corruption of data and/or any incorrect, or inaccurate, or outdated information contained in this Website
Indemnity
To the extent permitted by law, Client shall be responsible for and shall indemnify, and hold harmless Ginkgo Naturopathy from and against all claims, losses, damages, costs, expenses and liabilities howsoever arising from or in connection with the Client’s use of this Website or any breach of these terms and conditions or any applicable laws by the Client. This indemnity is a continuing obligation, independent from other obligations under these terms and conditions, and continues after the Agreement ends.
Cookies
This Website may use cookies to monitor browsing preferences. By using this Website or by agreeing to these terms and conditions, you consent to Ginkgo Naturopathy’s use of cookies in accordance with the terms of our Privacy Policy (available on this Website).
Communications
Ginkgo Naturopathy values clear communication and aims to support Clients when they are in need for help, support and/or clarifications. However, time being precious and a limited resource for everyone, the following principles may apply, at Ginkgo Naturopathy’s discretion, to requests outside scheduled consultations:
· The preferred way of contacting Ginkgo Naturopathy is via emails at: email@ginkgonaturopathy.com. Messages sent through Instagram, Facebook, or other platforms are not monitored regularly, therefore inquiries through these channels are not guaranteed to be responded to.
· Content of communications and requests made outside scheduled consultations shall be limited to: requests for consultations, changes related to bookings, comments and general questions regarding Website Content and clarifications regarding the personalised naturopathic Treatment Plan(s) related to the Client making the request. Communications content shall not be related to: a new supplement (nutritional or herbal) that has not been prescribed by Ginkgo Naturopathy as part of the Client’s Treatment Plan (s); advice over an acute presentation regardless of our simple, complex or urgent it may be. Short consultations are available for acute presentations or additional naturopathic advice.
· Inquiries response time: Ginkgo Naturopathy aims to respond to emails and messages within 48-72 hours, Monday to Friday, during business hours. Therefore, requests sent during weekends or public holidays may incur a longer response time.
· Medical Advice: Ginkgo Naturopathy is not qualified nor authorized to provide any medical advice nor medical treatment recommendations/advice. Any health-related inquiries, naturopathic treatment plans, or medical concerns will only be addressed during scheduled consultation sessions.
· Medical emergencies or urgent concerns, please seek immediate medical attention from emergencies, your GP, or call 000.
· Ginkgo Naturopathy may use Clients’ contact details to send newsletters, marketing materials, promotional content, or other information that may be of interest to them. Clients can opt out of receiving these communications at any time by following the “Unsubscribe” link or the instructions provided in any correspondence from Ginkgo Naturopathy.
For more information
If you have any questions about the content of our terms and conditions, please contact us at:
Ginkgo Naturopathy
Email: email@ginkgonaturopathy.com
Last update: March 2025